Helping PlusHeat customers find the right boiler cover

The conversion engine for a UK boiler-cover brand — a custom plan configurator that prices homeowner and landlord cover by call-out fee and billing period, a postcode-lookup lead flow, CRM sync and landing pages. Partners since 2021.

5 yrsweb partner since 2021
3-axisplan configurator, live pricing
postcodeaddress-lookup lead capture
ExcellentTrustpilot-rated brand

Making boiler cover easier to choose

PlusHeat does not sell a product you add to a cart; it sells a monthly cover plan, and the whole decision happens on the website. So the work is conversion engineering: a configurator that shows the right price for exactly this customer, and a lead form that captures a qualified enquiry without friction — then hands it cleanly to the team that closes it. We have built and run that funnel since 2021.

From choosing cover to a qualified enquiry

Everything between “interested” and “qualified lead” — the configurator, the journeys, the form and the plumbing behind them.

01

The plan configurator

Three axes — customer type, call-out fee (£0/£59/£99) and monthly or annual billing — drive live pricing across four cover tiers, with the discounts and “3 months free” logic built in.

02

Homeowner & landlord journeys

Different plans, pricing and messaging for homeowners and landlords, from a shared configurator — a landlord lands on landlord cover, not a generic page.

03

Lead capture that qualifies

A form that turns a browse into a lead: postcode address lookup, a live plan summary, agreement start date and marketing preferences — the details the sales team actually needs.

04

CRM sync & lead-source attribution

Leads flow into their CRM with the source attached, so marketing can see which campaign and landing page a lead came from — not just that one arrived.

05

Landing-page system

Campaign landing pages and cover subpages built to a pattern, so a new paid campaign gets a fast, on-brand page without a rebuild.

06

A design-system rebuild

The site rebuilt to a fresh design system from Figma — matched across desktop and mobile, tightened for speed and conversion.

What the work enabled

  1. A configurator that prices every combination — homeowner or landlord, £0/£59/£99 call-out, monthly or annual — with the discounts and “3 months free” logic built in.

  2. A lead-capture flow that turns a browse into a qualified lead: postcode address lookup, live plan summary, agreement start date and marketing preferences.

  3. Leads synced to their CRM with lead-source attribution, so marketing can see which campaign and landing page each one came from.

  4. A landing-page system that gets a new paid campaign an on-brand page without a rebuild.

  5. A from-Figma design-system rebuild, matched across desktop and mobile.

  6. Five years as their web partner — the site that sells the cover, kept converting.

How the platform fits together

  • WordPress
  • PHP
Platform
WordPress — custom theme
Configurator
Custom pricing engine — customer type × call-out fee × billing
Lead capture
Multi-step form, postcode → address lookup, plan summary
CRM
Lead-source attribution + CRM sync
Campaigns
Landing-page system for paid subpages
Design
From-Figma design system, responsive
Clutch★★★★★5.0 / 5.0

Across 18 independently published client reviews

They have a deeper technical knowledge than any web designer I've met to date.

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Make your next customer journey easier to complete

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